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Saturday, October 26th, 2024 9:09 PM

Both phones can't open program

We can select a channel but the program is frozen

Official Employee

 • 

1.7K Messages

25 days ago

 

user_uwikbo Thank you so much for using our Forums and we apprecaite you contacting us so we can help with your Stream app. To get started can you send us a DM with your full name and service address? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

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