Can't access CBS

I keep getting the message:

"This network is not included in your current Xfinity TV service"

How do I fix this?

Responses

XfinityDilary

Official Employee

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2.3K Messages

28 days ago

user_c7fbcm Hey there! Thanks for posting on our Community Forums. How are you accessing the CBS network? Is this happening on your Xfinity TV box when accessing the live channel? Or are you accessing the network app a different way?

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user_c7fbcm

Visitor

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2 Messages

22 days ago

I go to cbs sports on the world wide web through my laptop computer, or through the CBS sports application on my Android smartphone. I usually watch golf and it will ask me to select my service provider. I then login to my Xfinity account and when I do, I get the message that "This network is not included in your current Xfinity TV service." When I do the same thing with Fox Sports or ABC Sports/ESPN, I don't have any issues. How do I fix this? Thank you

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XfinityBenny

Official Employee

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868 Messages

@user_c7fbcm Thanks for adding to the thread. They may restrict the access, to purchase it directly. Use the Xfinity Stream app to access all of your content on the Go Channels successfully, when you are not allowed to sign in directly as with the others you enjoy. https://www.xfinity.com/stream/

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20 days ago

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Xfinity Stream App

user_c7fbcm

Can't access CBS

XfinityDilary

user_c7fbcm

XfinityBenny

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