Visitor
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2 Messages
CNBC dropped from streaming app
Within last 2 weeks, CNBC isn't in Beta Stream app. Still part of cable package, but not on streaming app. What gives?
Can't find it with search of channel title ("CNBC"), not listed in "All Channels" guide (channel 819 in my cable package), and dropped from my recent channels history.
I have reinstalled app. Deleted and then reinstalled (which required a re-login). It's not here. What's going on?
CCAbbie
Problem Solver
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1.4K Messages
3 years ago
@user_f657cc Hello and thank you for taking the time to reach out. We have some known issues occurring with the Xfinity Stream app that deleting and redownloading the app seems to resolve. Since you are still having issues after taking those steps, I would like to do some troubleshooting specific to your account.
Can you please reach out through private message (by clicking on the chat icon on the top right of the page) with your first and last name, name on the account if different, and service address?
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