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user_aglkek
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Monday, August 5th, 2024 10:10 AM

Comcast is a cheap company

Comcast invest zero money into their infrastructure and apps. Eight out of 10 shows stop playing at some point during replay on my iPad. Most of the time the audio keeps going, but the video stops and most other times it just stops and comes up with an error. Total waste of time and money. Xfinity needs to spend money on these programs

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4 months ago

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XfinityRoberto

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1.5K Messages

4 months ago

Jo there @user_aglkek. I am sorry to hear tht you are having troubles with your TV service. You are in the right place and we are happy to assist you.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

Let me know if you have any questions.

 

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