BReal0684's profile

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9 Messages

Tuesday, May 30th, 2023 8:49 PM

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Xfinity Streaming app not working with firestick on my tv as of May 24, 2023. I was on the phone with Comcast for 2 hours. They don’t know what is going on. There are error messages that I never saw before when using Firestick with Xfinity Streaming app. New issue. 

Gold Problem Solver

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26K Messages

1 year ago

Xfinity Streaming app not working with firestick on my tv as of May 24, 2023 ...

https://www.xfinity.com/support/articles/xfinity-tv-app-requirements says:

  • ... your Amazon Fire TV and tablet devices must be running Fire OS 6 or later
  • Any smartphone, tablet or Fire TV device running Android 6, Fire OS 5 or earlier isn't supported.

Some Fire OS devices may not be capable of running Fire OS 6 or higher and so won't meet the requirements of the latest Stream app. For the latest Fire OS version supported by your device see

https://www.amazon.com/gp/help/customer/display.html?nodeId=G2JXLC4L34GX73TE for tablets, and

https://www.amazon.com/gp/help/customer/display.html?nodeId=201497590 for TV devices.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1.3K Messages

1 year ago

Hello, @BReal0684! Thank you for creating a post about your shared concerns with the Xfinity Stream App on your Firestick. Have you had a chance to review the comment left by @BruceW? If so, did that help? Our Digital Care Team remains on standby if you have any remaining questions.

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