I used the disney app on my phone and it didn't get stuck on the first ad. then cast it to my TV, that seems to work. I'd like to be able to watch directly on the TV, but I'll use this method for now
Thanks for sharing a workaround that has worked for you! This is currently a known issue that our teams are partnering with Disney to resolve. I would recommend periodically checking to see if the issue has been resolved on the X1, so you can use the service in the way that you prefer.
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XfinityThomasD
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user_0yafd7
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I'm having same issue
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