Visitor
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1 Message
Downloads not being removed
I downloaded shows to my iPad to watch while traveling. As I finished watching them, it asked if I wanted to return them. I said yes, and I was in airplane mode. At home on my DVR it says they’re downloaded on my iPad and must be returned - I’ve returned already. But if I go to my iPad, there is nothing in my downloads. How do I resolve this conflict?
XfinityJoe
Official Employee
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743 Messages
7 days ago
Good morning @user_a2b934 we would be happy to look into this with you
Please send us a DM with your full name and address to Xfinity Support.
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As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
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