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Friday, November 17th, 2023 12:37 AM

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Netflix not working - says entering a third party app

Hi. I read the responses for the other thread this was on. I “reset Netflix” and then also cleared out my local storage from the gear/privacy page. This happens almost 3x a week and I can’t keep resetting my cable box. Can this PLEASE be fixed?

2 Messages

1 year ago

@Xfinity Support any tips here?

Official Employee

 • 

998 Messages

1 year ago

@user_hawpl8, I am happy to assist you with obtaining access to Netflix on your cable box again. Have you already attempted any troubleshooting of your equipment using the Xfinity Support site?

 

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