Hello, user_vd9pu7! Thank you for reaching out here for help with the error code you are receiving. To be sure I understand, does this occur when using the Xfinity Stream app? Have you tried uninstalling and reinstalling the app to see if it helps?
Thank you for trying that @user_vd9pu7. We would be happy to assist you further from here. What type of device are you using the app on?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_vd9pu7 Are you seeing this error on any other devices by any chance?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityThomasA
Official Employee
•
3.7K Messages
1 year ago
Hello, user_vd9pu7! Thank you for reaching out here for help with the error code you are receiving. To be sure I understand, does this occur when using the Xfinity Stream app? Have you tried uninstalling and reinstalling the app to see if it helps?
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