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ETBacko
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Monday, January 18th, 2021 1:00 AM

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Re: LG 404 Not Found

I'm getting this eror now too. It worked yesterday but now I just get 404 Not Founf nginx

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Updated 

4 years ago

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Chris88881

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1 Message

4 years ago

Same here. I would like to know what happened and how to fix. The app still works on my Android phone.

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Rleguiza

New Poster

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2 Messages

4 years ago

Same. But my roku app works fine. Seems to be only LG

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Rleguiza

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2 Messages

4 years ago

Found a fix. Un install and te-install the app.

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juliemoto

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7 Messages

4 years ago

Thanks! That worked for me as well.

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Azwildcatdad

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3 Messages

4 years ago

That worked yesterday but isn’t working today. How many years is this going to be a “beta”?

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Sherlina

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1 Message

4 years ago

Same here. I’ve had this problem on and on, also an LG tv. It worked great the past 2 months, but now getting this error. I did as those above said, delete & reinstall, it worked, but then just a few hours later same thing again.. Anyone have another fix?

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thisCableSuks

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1 Message

4 years ago

This is happening to me to on LG. Re-install, which has been required more frequently lately does NOT work. Ignore the above comments that says it does.

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kaylyn8

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1 Message

4 years ago

I can't seem to work around this error.  I uninstalled, re-boot gateway, re-connect to network, re-installed ---- all that and it still didn't work.  What is doing this?

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SMWilliams1

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1 Message

4 years ago

I have the same error. Tried all the mentioned tricks (uninstall and reinstall app, restart gateway, unplug TV and plug out back in, reconnect network...) and can't get the app to work.

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Anchth2

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1 Message

4 years ago

I just kept deleting and reinstalling. Finally started working

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juliemoto

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7 Messages

4 years ago

I turned the tv on this morning and no 404 error. Let's see if it holds.

 

Just an FYI, there is another thread going on over the issue here: https://forums.xfinity.com/t5/Xfinity-App/Xfinity-Beta-Streaming-on-LG-404-Error/td-p/3406262

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CCChe

Official Employee

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6.9K Messages

4 years ago

Hi, @thisCableSuks! Sorry for the experience you were having. I wanted to check in to see if you are still receiving the LG 404 Not Found error code, or has it been resolved on your end? 

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cbusseau

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2 Messages

4 years ago

I started getting this after I cleared cookies on Safari (might have been a bad idea)????

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cbusseau

Visitor

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2 Messages

4 years ago

I started getting this after I cleared all the cookies on Safari - probably not what I should have done….???

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XfinityRyanE

Official Employee

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1.1K Messages

Hello @cbusseau, thank you for taking the time to reach out to us today. We understand the frustration that comes with application issues and things not working the way we need them to, and our team is here to help! Have you already tried uninstalling and reinstall the Xfinity Stream app on your device? If so, can you please provide some additional information on the type of device that you are using? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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4 years ago

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