Visitor

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1 Message

Thursday, March 12th, 2026 2:00 AM

Request for Xfinity Stream App Support on TCL Google TVs

Hello,

I’m writing to request support for the Xfinity Stream app on TCL Google TVs, specifically models such as the TCL 85QM7K running Google TV / Android 14.

Currently, the Xfinity Stream app is not available for download through the Google Play Store on TCL Google TV devices. Many customers, including myself, rely on Xfinity for cable and streaming services and would greatly benefit from native app support directly on these televisions.

TCL Google TVs are becoming increasingly popular, especially in larger home entertainment setups, and adding the Xfinity Stream app would greatly improve the user experience by eliminating the need for additional streaming devices.

Please consider enabling compatibility or adding official support for the Xfinity Stream app on TCL Google TV models.

Thank you for your time and consideration

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Official Employee

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775 Messages

26 days ago

Hello @user_o8ybnc, Thank you so much for your feedback, we will pass this along to our app team. We are constantly working on expanding our technology and apps for everyone to enjoy. 

Visitor

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1 Message

This is really a problem. I now need to uninstall two new big televisions in my home simply because it won’t run your app. It’s 2026 guys the technologies is there. Any other advice?

Official Employee

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3.1K Messages

 

user_kazfsw If your Smart TV does not have access to the Xfinity Stream app you would need to use our TV boxes. We do have wireless 4K TV boxes that may work for your setup. 

 

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Visitor

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1 Message

@XfinityAbby​ You're constantly working?!?? This request has been here for over 5 years. You guys need to get your act together.

Visitor

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1 Message

25 days ago

@Xfinity Support @XfinityAbby please get the app with tcl TVs cause my qm7 doesn’t have it either

Official Employee

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119 Messages

Thank you, @user_0g9uo7 We can definitely pass that along as well!

We appreciate the input and the kindness of you letting us know about that!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

4 days ago

I am going to ditch my Xfinity TV subscription because it’s not available on my new TCL tv. Probably have lost lots of customers bc of this issue 

Regular Visitor

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4 Messages

2 days ago

I have the same problem, I just bought a flagship Hisense 65U8GQ Google TV and I'm setting up the apps and discovered Xfinity Stream is NOT SUPPORTED!  I mean come on, it's 2026 - why isn't Xfinity Stream supported on this high end Google TV?!?!?  I'm supposed to stick a Roku into my Google TV just to support the Xfinity Stream app because you guys can't play nice with each other?!?!

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