S1E2 missing episode

We have Acorn TV through XFINITY. We can watch all episodes except Episode 2 of Season 1. A search shows two different titles with the same synopsis but both require an additional payment. This does not seem right to me. It does not matter if I try to watch with XFINITY Stream on my iPad or on our TV via the X1 box. Many other Acorn TV series are fully available. Please help.

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U

user_j8gtng

3 Messages

2 months ago

I forgot to say that the series is The Restaurant

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XfinityChelseaB

Official Employee

•

1.2K Messages

Hello @user_j8gtng, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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1 month ago

0

U

user_j8gtng

3 Messages

I have done a Direct Message and provided the information that was requested in the response - including a link to this posting. The issue has NOT been resolved.

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1 month ago

0

Xfinity Stream App

user_j8gtng

S1E2 missing episode

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