U

Visitor

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1 Message

Tuesday, February 21st, 2023 4:07 PM

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Stream app

I have a Sony Tv with Google play and I cannot find the xfinity steam app. Please help. 

Gold Problem Solver

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26K Messages

2 years ago

I have a Sony Tv with Google play and I cannot find the xfinity steam app. Please help. 

Please see https://www.xfinity.com/support/articles/xfinity-stream-app-faqs, especially "Does the Xfinity Stream app work on all streaming devices?", which lists the Partner TV devices compatible with the Stream App.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1.2K Messages

2 years ago

Thanks for reaching out on our Forum @user_371898. Unfortunately Sony TVs are not compatible with the Xfinity stream app. I'm sorry for the inconvience, but there are some awesome devices that you can pair with your sony TV to enjoy your content via the Xfinity stream app. I use roku streaming sticks and a fire stick personally and the service has been wonderful! No need to run new cables or rent a cable box when you can stream your favorite shows. You can check out the link that @BruceW shared to check what devices are compatible and for links to more helpful sites for the app and services. 

Thanks for sharing your knowledge and self-help links @BruceW, I hope you are having a fantastic week!

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