Skip to main content
user_edcqal
1st Topic

Visitor

 • 

2 Messages

Sunday, February 8th, 2026 1:11 AM

Streaming is horrible! [Edited]

The remote for the streaming is the absolute worst ever!  So much of a delay and doesn’t work half the time.  I miss so much of a show and am pursuing other options other than Xfinity!!!  Completely unhappy with what I’m paying for! 

Question

 • 

Updated 

4 days ago

 • Edited

21

1

0

Oldest First
Selected Oldest First
XfinityRay

Official Employee

 • 

3.7K Messages

18 days ago

Hi there, @user_edcqal! We are glad to further help with your service. We want things to work flawlessly and understand that would be frustrating to have happened. Are you using the Xfinity Xumo Stream box to watch or another device like a Smart TV? 

2

0

user_edcqal

Visitor

 • 

2 Messages

The stream box I got from Xfinity!  And the horrible remote 

Thumbs up

Reply

6 days ago

0

XfinityMarcus

Official Employee

 • 

2.1K Messages

user_edcqal thanks for following up with us, did this remote previously work better for you originally but now the performance has worsened? Or have you always had concerns with the remote?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Thumbs up

Reply

4 days ago

0

forum icon

New to the Community?

Start Here