C

Visitor

 • 

1 Message

Wednesday, May 10th, 2023 11:28 AM

Closed

Streaming on fire stick

Why does your app so cumbersome to use?  If I select a channel of course I want to watch it. Ugh

Official Employee

 • 

192 Messages

2 years ago

Hi u/Cosmith1979, thank you for reaching out to the Digital Care Community for support via Forums. As a customer myself, I know firsthand how frustrating it can be when you are having issues with our Xfinity stream app r any of our apps. It ruins the customer experience and that is not for a loyal customer like yourself. I would love to assist in getting your apps working as expected. What troubleshooting steps have you taken to resolve the issue? Have you tried to delete and redownload the app or force restart it to see if that would fix the issue?

forum icon

New to the Community?

Start Here