Visitor

 • 

2 Messages

Thursday, October 16th, 2025

TV app 00155 message how to clear

When stream from phone to TV receive error message and will not all the cast How is this cleared. I have deleted the app and reloaded 

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Official Employee

 • 

309 Messages

9 days ago

Hello @user_5nshqw, I will be more than happy to assist, are you looking to mirror the Xfinity app from your phone to your TV?

Visitor

 • 

2 Messages

Hi yes that is exactly what my issue is. 

Official Employee

 • 

2.5K Messages

 

user_5nshqw Ok! We'll be happy to see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM incase you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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