Tv go only

I am only getting tv go channels on the xfinity stream app. Been working fine for weeks now this. I’ve already singed out/in. Reinstalled the app, tried different devices. All the same issue.

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XfinityJohnG

Official Employee

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2.3K Messages

5 days ago

Thank you for reaching out to us here. If you are still having that issue with the stream app, we would be happy to assist you from here. What kind of device are you using that app on?

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K

I am having the same issue and no one has been able to help. I have the prepaid NOW StreamSaver service and I'm using a Roku stick streaming device. Since last Tuesday (12/2), I have not had any of the 125+ LiveTV channels on my Xfinity Stream app. It's only showing TV GO channels. The app isn't recognizing that I am on my home's wifi network. I've done ALL of the troubleshooting, tried working with Xfinity agents, and NOTHING has worked. There HAS to be a solution for this! Has anyone here figured out why this is happening and how to fix it? I'm paying for a service I can't even use the way I want to and it's super frustrating and completely unacceptable.

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4 days ago

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Xfinity Stream App

kmccar10

Tv go only

XfinityJohnG

karkrazy13

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