1 Message

Saturday, February 22nd, 2025

TVAPP-00815

What is this?  I can't retrieve none of my recordings. 

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Official Employee

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2.5K Messages

6 months ago

 

user_kspzup Thank you so much for stopping in for help with this TVAPP error.  If you are still running into this error can you confirm you are using the Xfinity Stream app and how you are accessing the app? 

 

Visitor

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1 Message

@XfinityAmandaB​ 

sorry we’re having some trouble

Official Employee

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602 Messages

@user_30wi23 are you receiving the same error message? If so what type of device is this coming up on?

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