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Visitor

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3 Messages

Thursday, May 15th, 2025 4:22 AM

Where’s my titles

My app doesn’t show all my recorded titles 

Official Employee

 • 

2.2K Messages

7 days ago

 

user_k8opw1 Are any of the recordings you are looking for stored on a DVR located in the home by chance?

 

Visitor

 • 

3 Messages

@XfinityEricB​ they're on my xfinity dvr but some show on my app and some don't 

Official Employee

 • 

166 Messages

I would like to look into this more for you

Please send us a direct message with your full name and address so that we can assist you further.

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Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

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