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why isnt my xfinity app working on any of my devices, from iphone to laptop to roku??
was watching on both laptop and roku this morning and then bam, nothing shows up, it is like showing the horizontal dots but that's it. wifi in home working fine, so its not that. xfinity chat is unless btw
XfinityJosephA
Official Employee
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1.6K Messages
4 days ago
user_sil0vz thanks for sharing this experience. Did you open the Xfinity app to see if there was a known issue with Xfinity Video service? This is the first thing I would check since the issue is happening on multiple devices and platforms.
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DelseaDan-420
1 Message
2 days ago
How did you get the Xfinity app on a Roku?
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