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user_fupphl
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Thursday, March 19th, 2026 12:20 AM

Xfinity app doesn’t work on Samsung TV

My xfinity app stopped working on all of my Samsung Smart TVs today. I updated all of the software and it still doesn’t work. Any suggestions?

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28 days ago

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user_h39940

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4 Messages

1 month ago

Same thing is happening to me.  And its so frustrating not to be able to find a human to talk to.

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user_zrw2ln

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3 Messages

1 month ago

What error code are you getting? Same thing happened to me. Error code TVAPP-00148

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user_h39940

Visitor

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4 Messages

Yes, I got the same error code message.  I was able to reach a person on Xfinity Chat and as soon as they responded it started working on its own.  I'm afraid to turn the tv app off for fear it won't come back, again.

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1 month ago

user_zrw2ln

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3 Messages

Mine started to work on it's own too, but it's definitally intermittent. I'm able to stream, then it'll error and say it's resuming, resume, then error again. This time though I do not receive the same error code I mentioned above.

Figured they are messing with stuff and I'll try again tomorrow.

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1 month ago

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user_zrw2ln

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3 Messages

Works again in the morning.

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30 days ago

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XfinityJeffB

Official Employee

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285 Messages

Hello user_h39940, thank you for letting us know about the issues you are having with the stream app. I can understand being nervous to change anything due to concerns about it happening again. May I ask what troubleshooting steps you have already tried? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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28 days ago

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XfinityJon

Official Employee

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1.3K Messages

28 days ago

Good afternoon user_fupphl what year the Samsung Smart TVs, I would be happy to look into this further for you. 

 

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