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Friday, May 10th, 2024 12:24 AM

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Xfinity app freezing

Xfinity app keeps freezing on Roku. Deleted and added back. Reset modem and Roku and still freezing. All other apps work without any issues. Recently upgraded modem 

Official Employee

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1.9K Messages

6 months ago

Hey there user_0bfox8, I'd like to make sure we get started on the same page. Are you referring to the Xfinity Stream app? If so, are you able to test if any other devices experience the same freezing issue? 

 

1 Message

5 months ago

Same issue. All other apps are fine. Totally bogus it's poor network connection! It's a has been a great app until the last update. Is there any way to roll it back? 

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