1 Message
Xfinity Steam app Freezing
I have had the app on my phone (iPhone) for a while now and have never had an issue with it till now. I like to watch my recorded shows while getting ready and it has been impossible lately. It’s keeps freezing while the audio continues or the audio is mute while the video plays but then freezes regardless. I have updated my phone software, updated the app, then uninstalled and reinstalled the app, and reset my phone. The problem continues! Very aggregating.
ccRuben
Retired Employee
•
729 Messages
1 year ago
@user_5ikdmr Thank you for taking the time to reach out. I am sorry to hear about these issues you have been experiencing! Please send us a direct message, we will be happy to help. Thanks!
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• Click the "New message" (pencil and paper) icon
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