15 Messages

Saturday, August 2nd, 2025

Xfinity Stream app lagging on Samsung TV

Lagging during live TV & DVR playback. No issues when using the app on a Samsung phone or laptop. 

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Official Employee

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440 Messages

8 days ago

Hello @user_qtp6lj. Thank you for reaching out on our Community Forum. Have you checked to make sure the app is up-to-date on your TV? Also do you have a Xumo streaming box as well? 

15 Messages

I reinstalled the app last week. No, I do not have Xumo.

Official Employee

 • 

2.3K Messages

No worries @user_qtp6lj!  Can you tell me if you are running into the same issue when you stream on a different device like a cell phone or tablet?

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