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Sunday, July 5th, 2026 4:48 PM

Xfinity stream app stuck on purchase screen

I was given a free movie on my xfinity account and it was sent to my stream app on my roku tv.  Now my app is stuck kn the purchase screen.  Help me!

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2.6K Messages

5 days ago

 

user_hh0ii2 Hello! Thank you for reaching out for assistance with your movie purchase. I understand this was happening a couple of days ago. Were you able to get beyond the purchase screen, or are you still having issues? 

 

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