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Friday, April 18th, 2025 3:20 PM

Xfinity Stream, App via Roku

I have the same issue as I am reading others as well. I have 3  TVs that connect via Roku, which Xfinity Stream app does not work. It’s stuck on TV GO. 
I have three other TVs. That are not via Roku, and Xfinity Stream works perfect! 
I have uninstalled/reinstalled, and unplugged/rep plugged anything and everything that I can do; still does not connected via Roku. I even had a technician come to my home; and all he could say, is that it’s my TV. That doesn’t accept the app. 
I need HELP !!!

Official Employee

 • 

1.9K Messages

4 days ago

user_nfrsry

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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