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user_82ed13
1st Topic

2 Messages

Sunday, September 10th, 2023 6:20 PM

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Xfinity Stream Down

The xfinity stream app isn’t working on my phone or tvs. Football and motorcycle races are the only time I use this [Edited: "Language"] and of course it doesn’t work. $50 a month for nothing. I tried to chat with a representative and they are too busy to respond. I better see a credit on my hill this month. It has been down since 1245pm. My motorcycle race is over and the falcons game has been on for an hour and a half, but I can’t watch it. 

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Updated 

1 year ago

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XfinityBillie

Official Employee

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2.8K Messages

1 year ago

@user_82ed13 Thank you for taking the time to reach out to us here on our Xfinity Forums. Are you still experiencing the issue with the Stream app? Are there any error codes or messages?

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user_82ed13

2 Messages

No. It was only down for two hours. Just enough time for the 1st half of the falcons game and the MotoGP race to air.

1 year ago

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XfinityMartyR

Official Employee

 • 

1.5K Messages

@user_82ed13 Thank you for the update! On Sunday afternoon, some customers experienced issues accessing programming on the Xfinity Stream app. We have since resolved the issue, and service was restored. We apologize for the inconvenience it might have caused.

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1 year ago

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