Hello @user_guzs9f, thank you for taking the time to leave a post. Sorry you’re having trouble with Xfinity Stream on your phone. That sounds frustrating, especially when only some channels work, and others just keep loading. Let’s get this fixed, so you can enjoy your streaming without interruptions. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
XfinityMarshante
Official Employee
•
864 Messages
27 days ago
Hello @user_guzs9f, thank you for taking the time to leave a post. Sorry you’re having trouble with Xfinity Stream on your phone. That sounds frustrating, especially when only some channels work, and others just keep loading. Let’s get this fixed, so you can enjoy your streaming without interruptions. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
0
0