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Visitor

 • 

7 Messages

Saturday, July 1st, 2023 9:28 PM

Closed

Xfinity stream not working.

I am still having problems accessing Xfinity stream on multiple PC's, despite Comcast's assertion that the problem has been fixed.

Official Employee

 • 

804 Messages

1 year ago

Hi there! I'd love to help. To get started I will need your full name and address via private chat. 

 

To send the requested information:

 

  • Click "Sign In" if necessary

  • Click the "Peer to peer chat" icon or https://forums.xfinity.com/peer-to-peer-chat

  • Click the "New message" (pencil and paper) icon

  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support"

      there. As you are typing a drop-down list appears.

  • Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line.

  • Type your message in the text area near the bottom of the window

  • Press Enter to send it

 

See https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e for an example.

Visitor

 • 

7 Messages

@XfinitySheila​ I was able to fix my problem using Chrome browser to access Xfinity stream by selectively deleting all Xfinity cookies.

Visitor

 • 

7 Messages

1 year ago

I was able to fix my problem using Chrome browser to access Xfinity stream by selectively deleting all Xfinity cookies.

Official Employee

 • 

804 Messages

1 year ago

Wonderful! I am glad that you were able to get things running. Please let us know if you have any further questions or concerns, we are here to help. 

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