Visitor
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1 Message
Xfinity Stream record using Firestick remote
I am accessing the Xfinity Stream app via my FireStick (using the FireStick remote; I have no Xfinity remote). I know how to record by selecting a program from the Guide and can record one time or the series. Problem is some networks specify reruns as new shows so I end up recording dozens of reruns even though I’ve selected new shows only. So my question is whether it is possible using the FireStick remote to specify recording a specific day and time on a specific channel, rather than a specific program. So for example “Record ABCHD every Tuesday at 5:00 pm”. Note I’ve also tried specifying “only this channel” which doesn’t work either.
XfinityKei
Official Employee
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1.2K Messages
3 days ago
@user_f3ddf9 I have a TV that we use our fire stick to stream. I’m sorry to hear this is happening with your recordings. I want to help as I understand having duplicates recording as new can be a problem with dozens of reruns.
Can you delete the series recording, wait 15 minutes and then set it up again and make sure it doesn't default to new and duplicates and select new episodes only.
We do have an option under the recordings' setup where you select the specific channel as this also helps with avoiding duplicates on all other HD channels.
Can you test this out for us and let us know if it helps.
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