Visitor
•
7 Messages
Xfinity Stream record using Firestick remote
I am accessing the Xfinity Stream app via my FireStick (using the FireStick remote; I have no Xfinity remote). I know how to record by selecting a program from the Guide and can record one time or the series. Problem is some networks specify reruns as new shows so I end up recording dozens of reruns even though I’ve selected new shows only. So my question is whether it is possible using the FireStick remote to specify recording a specific day and time on a specific channel, rather than a specific program. So for example “Record ABCHD every Tuesday at 5:00 pm”. Note I’ve also tried specifying “only this channel” which doesn’t work either.
XfinityKei
Official Employee
•
1.3K Messages
2 months ago
@user_f3ddf9 I have a TV that we use our fire stick to stream. I’m sorry to hear this is happening with your recordings. I want to help as I understand having duplicates recording as new can be a problem with dozens of reruns.
Can you delete the series recording, wait 15 minutes and then set it up again and make sure it doesn't default to new and duplicates and select new episodes only.
We do have an option under the recordings' setup where you select the specific channel as this also helps with avoiding duplicates on all other HD channels.
Can you test this out for us and let us know if it helps.
5
0
user_f3ddf9
Visitor
•
7 Messages
2 months ago
I have always selected New Shows Only but that doesn’t work because many reruns are not designated as reruns and appear as new. I took pictures of my screen but it looks like I can’t upload them here. You mention being able to specify the channel to record but don’t mention how to do this. It is not an option I have been able to find. It would solve my problem, so please let me know how to do that (specify the recording channel). I do specify HD Only but again, the reruns are all on HD channels too.
0
0
user_f3ddf9
Visitor
•
7 Messages
2 months ago
Should also mentioned that I tried selecting “This Time Only” but it didn’t work, it scheduled recordings for many other times.
Again happy to upload screenshots if there is a way to do that here.
0
0