1 Message
Xfinity stream
I need to knock people off my xfinity stream that are using it without my permission they got the login information from one of my family members I tried changing my password and it hasn't worked any help would be appreciated
XfinityAmandaB
Official Employee
•
1.6K Messages
9 months ago
@user_0f42e6 Thank you so much for your post for help with preventing devices from accessing your Stream app after you have changed your password. Once your password is updated, and you are the only one with access to your online login information we would need to deprovision the all the devices that are connected with your account. This would log all the devices using your Xfinity ID out and requiring them to log back in with the new login information. This can be done a few ways our Xfinity assistant can help, calling 1-800-Xfinity our support agents also can assist or just let me know if you need help!
0
0