Visitor

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3 Posts

Thursday, March 26th, 2026 2:49 AM

Xfinity Stream

I need to log out of a Roku I no longer have access to

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Official Employee

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3.8K Posts

21 days ago

Hi there, @user_kjg4xz! You are at the right place for further assistance. We can de-provision all the devices signed into Xfinity Stream under your account. You would need to log back  into any devices you still want to watch with. Please send me a [ModMail message](https://www.reddit.com/message/compose?to=%2Fr%2FComcast_Xfinity) with your first and last name along with your service address. 

Visitor

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3 Posts

@XfinityRay​ Where do I send you the info? I do not have Reddit

Visitor

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3 Posts

@XfinityRay​ please send me the link where I can send you my information.. the one above is saying invalid on Reddit

(edited)

Official Employee

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2.1K Posts

@user_kjg4xz Could you please send our team a direct message with your full name and full address? To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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