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Tuesday, June 25th, 2024 6:19 PM

xfinity.com/stream not working for a couple days

on any browser or my windows or mac laptop (says to clear cache, doesnt change anything) , stream app not working on roku tv either

my phone apps does work

Official Employee

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1.4K Messages

5 months ago

 

user_3pv39q, Thank you for reaching out to Xfinity Support. Please let us know if you are still having this issue. We would be happy to troubleshoot with you. Also, you can use the Xfinity app to go through the troubleshooting steps there as well. 

 

1 Message

How to activate my Netflix apple TV and peacock through xfinity streaming with my roku device

Official Employee

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1.2K Messages

Thank you very much for reaching out to us here @user_zd26k8. Each of those services will need to be activated separately. If you are new to Netflix you would go to https://customer.xfinity.com/activate-netflix and follow the steps there to activate, if you already have a Netflix subscription go to https://customer.xfinity.com/activate-netflix If you are new to Peacock go to https://customer.xfinity.com/activate-peacock if you are a current subscriber go to https://customer.xfinity.com/activate-peacock if you are a new Apple+ customer go to https://customer.xfinity.com/activate-apple-tv-plus if you are a current customer you can use the https://customer.xfinity.com/activate-apple-tv-plus link. 

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