All recordings not showing

This is has been ongoing for months. The recordings appears sporadically through out the week. If I recird five shows I may see 1-3 on the list. My storage is often 20-40%. I see that many people have the same problem, i read their complaints. When will this problem be resolved.

Responses

CC_Tony

Retired Employee

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1.4K Messages

1 year ago

user_di5znu, Hello! Thank you for taking the time to add to the Xfinity Forums! Have you checked to see if you have a default filter set when viewing your saved recordings? Also, is it random which recordings show?

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U

user_tjnt5x

1 Message

1 year ago

Having the same issues - started April 9th. Can't use the voice command on my remote, won't work, neither will recorded menu listing --- anyone having the same problems?

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XfinityMarcus

Official Employee

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1.4K Messages

user_tjnt5x thank you for using the Community Forums page. I would be happy to look into the issue with your recordings and voice commands. For the remote itself, are you noticing any other features not working properly? This device is one of the Xfinity pride and joys, so we certainly want to ensure you are able to get the full experience of functional equipment.

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1 year ago

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Xfinity Stream Website

user_di5znu

All recordings not showing

CC_Tony

user_tjnt5x

XfinityMarcus

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