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user_mum0r9
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Thursday, October 31st, 2024 10:17 PM

apple streamsaver activation

Apparently like many other Xfinity customers, I'm having a nightmare trying to activate the streamsaver bundle. A rep at a store managed to get me activated to Peacock, but not Apple. According to Xfinity, my Apple + is activated. According to Apple, I'm now subscribed to Apple through Xfinity. Yet when I turn on my TV to Apple, it says I have to sign up for a plan. I'm losing hair over this fiasco. I've yet to try Netflix. Who knows whether that will work.

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1 month ago

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XfinityAmandaB

Official Employee

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1.6K Messages

1 month ago

 

user_mum0r9 Thank you so much for your post for help with your Apple TV stream saver subscription. That does sound frustrating and we appreciate the chance to help! There are a few things that could be causing this but we are more than happy to help. When you have time send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 

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