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Myentertainment01
1st Topic

2 Messages

Saturday, February 8th, 2025 3:33 AM

Buffering issues

2 tvs play just fine, no issues but my living room tv which is the room between where my other 2 tvs are constantly buffers when watching live tv. It is annoying and I don't understand why it's just that tv.  I've tried re doing the wifi on that tv. No difference 

Any solutions? I want to avoid paying for actually tv box/cable

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4 days ago

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XfinityVianney

Official Employee

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2K Messages

12 days ago

 

Myentertainment01,

Thank you for reaching out. I see you're having some trouble with 2 of your 4 TVs playing content on the Stream app. I'm sure this has been frustrating, but we'll do our best to help. Are all the TVs the same make and model? Do the Smart TVs or streaming devices have all the updates they need from the manufacturer? 

 

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Myentertainment01

2 Messages

@XfinityVianney​ you have mis read my post, I have 3 tvs, 2 play just fine the 1 in the middle room is the tv with buffering issues. All 3 tvs are different brands. Hisense, LG and Samsung. The one with the issues is LG, and it is up to date on updates

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6 days ago

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XfinityGabriel

Official Employee

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2.1K Messages

 

Myentertainment01, Thanks for sharing these details. We offer our apologies for misreading your post. How far is the living room TV from the modem? Range and coverage can be negatively impacted by many external factors such as house size, construction material, and interference material. Do you ever experience an error message or code?

 

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4 days ago

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