Contributor
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122 Messages
Can We Tweak What Shows Up Under "Live TV"
When streaming I often like to look under the various subsections, like "Sports on Now" and "Live TV" to see if there is something on at the moment that I want to watch. I've been using this for years, and in all of those years I had never bothered going to any of the Music Choice channels and then one a day a couple of months ago I just went in and checked out several channels (usually I listen to music at Youtube Music" but I just dipped my toe in to see what it was like. Not really my thing because I like to choose the songs I want to listen to so I never returned.
However, since that day now half of what shows up under "Live TV" are all the various music channels. Is there any way to "tell it" that I'm not interested in those and so instead show me more of the regular TV programming channels? I couldn't find any way to do it, and I know it's certainly not a huge deal, but it would be nice if I could "clean up" what shows up under "Live TV" just because one day I happened to give those channels a look.
Thanks for any info.
XfinityAlyssaA
Official Employee
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1.7K Messages
2 months ago
Good evening @OldeFatGuy, and thank you for taking the time to reach out on our Community Forums, we appreciate it and hope you are having a wonderful week so far! 😀 I see that you reached out because ever since trying out the Music Choice Channels, you have been seeing various music channels under "Live TV" instead of your more regular TV programming. We appreciate your feedback and assure our team is here to help try to provide some workarounds! The Xfinity X1 guide fortunately does allow you to filter your guide view to display only the types of channels you would like to see. You can select your guide view by following the instructions on our website here https://www.xfinity.com/support/articles/x1-guide-filter-your-guide. Have you tried filtering your guide yet?
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OldeFatGuy
Contributor
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122 Messages
2 months ago
I'll try here without it being a reply and see if that matters. Nope. I tried all of my saved screenshots and get the same failed message again. Went to another website and tried uploading them all and they all worked just fine. An Xfinity exclusive I guess. It sure is easy to get frustrated here. No message as to why (some websites limit the size of uploads for example) so I have no idea where to start to try to find out why it wouldn't upload. Just the same message: "Failed to Upload. Please try again." LOL, is that the secret, just keep trying and it will eventually post? LOL, playing the "Let's see if we can post an image lottery?"
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OldeFatGuy
Contributor
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122 Messages
1 month ago
Lately I'll be watching live TV, like say a news channel or maybe a sports channel, and it pauses, the little icon in the middle with the dots showing up (like when it temporarily loses a connection) to reconnect, and it reconnects to a commercial with a message underneath saying something about your video will continue in a moment while underneath a slider bar counts down the seconds. Sort of like if you watch something on Peacock and you must watch an ad first. But this is live TV, and it's happening in the middle of something, like just now on MLB Network (channel 858 IIRC) a game was on, the batter hit the ball in the air, and just as the ball was travelling out to the outfield the screen does that thing, and a commercial comes up with that message your video will continue soon or whatever it says (I can't recall the exact wording right now). The commercial finishes, goes back to the game, just in time for the third out to be made (which I missed) and the regular programming moves to a commercial.
It's similar to if I watch something On Demand on say MGM+, and you start it, the screen changes to a commercial (for MGM+ upcoming shows) which when finished returns to the On Demand movie. This should not happen at all on Live TV (there are already commercials on Live TV, is Comcast trying to force feed extra commercials on us??????). What [Edited: "Language"] is going on? Is this really Comcasts new money grab? Insert 30 seconds of commercials into a Live TV feed that, by the way, WE'RE ALREADY PAYING FOR?) Jeebus sometimes I think you people are actually TRYING to turn customers away. I swear it does. I wanna like it here at Comcast, but man you make it challenging.
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