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Saturday, February 22nd, 2025 12:58 AM

Cannot receive channels

Tv is turning on but screen is dark

4 Messages

1 month ago

I need to find out what is wrong 

4 Messages

1 month ago

I don’t need a badge how do I fix and receive the tv

4 Messages

1 month ago

Again need some HELP

Official Employee

 • 

1.6K Messages

Thank you for reaching out to us here @user_kwfeb0. I would be happy to assist you with any issue with the TV service. Are you getting any type of error message or error code on screen, or just a black screen?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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