Cannot View Activated Peacock on X1/TV

Activated Stream Saver Peacock on Xfinity via computer. Subscription hub shows Peacock is activated. Cannot log into Peacock App on X1/TV to watch shows. Peacock requests that I pick a plan. Several attempts to log into Peacock App with email and password proved useless. But, no problem watching Peacock on my computer. Please advise. Thanks

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user_4sydtt

3 Messages

2 months ago

As noted in other similar subject posts. Sent a DM to Xfinity Support regarding my OP. Being a first time participant in this forum, will Xfinity respond to my DM within a certain timeframe, or will I have to try opening other doors (call, visit local Xfinity office etc). Thanks

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user_4sydtt

3 Messages

2 months ago

Never did get a response from Xfinity Support. Fortunately, I figured this issue out. Watching Peacock on my TV as I write this 🙂

Good luck to all!

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XfinityRoberto

Official Employee

•

1.6K Messages

Hello and welcome to Comcast @user_4sydtt. I am sorry to hear that you did not receive a response from us sooner. I am glad to see that you were able to get Peacock working on your TV box. Is there anything else we can assist you with today?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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2 months ago

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Xfinity Stream Website

user_4sydtt

Cannot View Activated Peacock on X1/TV

user_4sydtt

user_4sydtt

XfinityRoberto

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