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Sunday, September 29th, 2024 8:52 PM

Censoring FOX News, Fox Business and Local FOX on TV GO

Why are you blocking FOX channels on the TVGO platform? Streaming starts, but within 3 secs. audio stops working. It is across all FOX channels in TVGO. Why are you blocking them? I scroll all other news channels and they work properly. 

Official Employee

 • 

1.7K Messages

2 months ago

 

user_kwpxba Hello there! Thank you so much for using our Fourms to contact our team. We are here and happy to work with you if you are having issues with watching Fox on your app, we want to make sure you can enjoy your shows. To get started can you send us a DM. Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

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