Visitor
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8 Messages
Chrome Stick
Why can't I access Xfinity on my chrome stick. I get to a certain point and it says error. The cide is working and saying success but the error message returns.
Visitor
•
8 Messages
Why can't I access Xfinity on my chrome stick. I get to a certain point and it says error. The cide is working and saying success but the error message returns.
XfinityPeterH
Official Employee
•
1.8K Messages
11 days ago
I'm sorry to hear you're having trouble accessing Xfinity on your Chrome stick. It sounds frustrating to get an error message after seeing a success code. Here are a few steps you can try to resolve the issue:
Restart Your Chrome Stick: Sometimes a simple restart can fix the problem.
Check for Updates: Ensure your Chrome stick and the Xfinity app are both updated to the latest versions.
Clear Cache: Clear the cache on your Chrome stick to remove any temporary files that might be causing the issue.
Reinstall the App: Uninstall and then reinstall the Xfinity app on your Chrome stick.
If these steps don't resolve the issue, let us know. We can help.
I hope this helps! If you have any other questions or need further assistance, feel free to ask.
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