4 Messages
Compatibility issue between xfinity stream app and newer Samsung TVs
There has been a long-running issue between the xfinity stream app and Samsung TVs where you will get the TVAPP-00148 error when trying to return to a previous channel. After months, it seems to be fixed on all but 2023 and 2024 model Samsung TVs. Xfinity tech support is unable to fix it and Samsung says it's an xfinity problem. How do I get this fixed? It's not worked properly since at least January.
XfinityMarcos
Official Employee
•
1.9K Messages
6 months ago
Hello @user_poxom6, The Stream is a really cool free platform we provide, I use it all the time as well, so I get why this is important to you. Once an issue is known by our Network team, our engineers work to find a full and complete fix. Since we're already working in a DM, I've replied to you there to proceed. I look forward to working with you more.
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