User_JohnIn's profile

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23 Messages

Sunday, January 21st, 2024 3:09 AM

Closed

Corrupt DVR recording Streaming App

Once again, the 4th corrupt recording of an NFl playoff game these last 2 weeks. GARBAGE App. Garbage! XFINITY knows their Streaming App is so bad, they don't have a seperate choice for it. Streaming on Roku stick with smart TV via WIFI.

Official Employee

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1.7K Messages

10 months ago

Good evening @User_JohnIn, and thank you for reaching out to our Communities team. We're sorry to hear about your corrupt recordings. Can you tell us a bit more about what is happening during your recordings? For example, is the screen fuzzy or cutting in and out or are you experiencing any error codes or messages? 

 

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