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Barmar
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Adroit Commenter
Inquisitive Mind

Gold Problem Solver

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15.9K Messages

Friday, May 24th, 2024 4:18 PM

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Delete series recording from the web interface

On the X1 box, if you want to delete a series recording when there aren't any current saved or scheduled programs, you can do it using the "Series Priority" list in the Scheduled screen.

Is there any way to do this from the web interface? The "Scheduled" page doesn't appear to have the "Series Priority" list.

Question

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Updated 

3 months ago

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Accepted Solution

XfinityTy

Official Employee

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376 Messages

6 months ago

Hello @Barmar! Thank you for taking the time to reach out to us on Forums. You've definitely come to the right place for help! You can also cancel a series recording via the Xfinity Stream app, and instructions on how to do so can be found in this link: https://www.xfinity.com/support/articles/x1-xfinity-tv-app-cancel-a-scheduled-recording. Please let me know if you have additional questions. I'm happy to help!

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Barmar

Gold Problem Solver

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15.9K Messages

That still only works for shows that have upcoming episodes. How do you do it if there are no episodes?

6 months ago

0

XfinityTy

Official Employee

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376 Messages

Unfortunately, the instructions that I provided are the only way to cancel a series recording using the Xfinity Stream app/online, @Barmar. I apologize for the inconvenience. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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6 months ago

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Mikeday

Visitor

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2 Messages

The existing process on the DVR interface is clumsy and there are questions stretching back over three years about this.  The Xfinity stream app should have the ability to list all series recordings with a select box and an action menu(delete, move up/down).

How do requests like this get submitted because again, on older posts there are Comcast employees saying " what a great idea" when clearly any competent programmer with a basic understanding of the problem should be able to make inroads on this

3 months ago

0

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