Visitor
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1 Message
Disney plus
I can’t log into Disney + it allows me to login in my comcast.net email but then it wants me to choose a subscription plan which I already chose through Xfinity in the bundle. I don’t know what to do anymore. I’ve tried various methods and I can’t get nowhere. Thank you
XfinityAbel
Official Employee
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330 Messages
18 days ago
Thanks for reaching out on our Xfinity Community Forums page, @user_i1oxyp. Currently, there is a known issue impacting Disney+ and Hulu activations. Our teams are actively working to resolve this as quickly as possible. Once the issue is fixed, impacted customers will be notified with next steps. We apologize for the inconvenience and appreciate your understanding in the meantime.
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