U

Sunday, September 10th, 2023 6:05 PM

Closed

Error 500

The xfinity streaming app will not work on any of my tvs. We are getting a 500 error- something went wrong please try again. I have deleted and reinstalled the app. It does not work. 

Official Employee

 • 

1.5K Messages

1 year ago

Hi there @user_4345fb. I am sorry to hear you are having troubles with the Xfinity Stream App. The Xfintiy Stream App was down on Sunday but has since been fixed. Our amazing Engineers were able to find the cause and fix the App the same day. Please let us know if you are still having issues with it. 

1 Message

1 year ago

How do I fix this on one of two tvs?

xfinity stream works on one tv and not the other

Official Employee

 • 

1.9K Messages

Hello @user_89149d, I love using the Stream app on my Samsung, so let's work on getting you access. Have you already confirmed your TVs are eligible or meet the System Requirements

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