Visitor

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2 Messages

10/05/2026 4:27 PM

Error code (TVAPP-00281) when trying to stream from internet browser.

Getting error while trying to stream on my computer.  All troubleshooting steps have been tried.  Everything reset, caches cleared, etc.  Just stopped working this weekend when college football was starting.  First I get attempting to resume, then "we've run into a problem trying to stream" and the error code (TVAPP-00281).

How can I get this fixed?

P.S. Xfinity assistant is total crap.

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Official Employee

 • 

3.3K Messages

9 days ago

user_k51dup Thank you very much for letting us know about this situation. We are here to help. What is the operating system your computer is on, and what browser are you using? 

Visitor

 • 

2 Messages

OS is Windows 11, using Chrome

Official Employee

 • 

3.3K Messages

user_k51dup Let's take a look at things signal wise here from our end. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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