U

Tuesday, August 15th, 2023 6:23 PM

Closed

Error Code TVAPP-00287

We are having issues with 2 of our Roku tv’s that won’t allow us to watch any of the channels on xfinity stream. How do we fix this problem?

Official Employee

 • 

2.1K Messages

1 year ago

Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a message, you must be signed in. Please click the envelope icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

forum icon

New to the Community?

Start Here