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Sunday, July 28th, 2024 9:32 AM

Error message in Xfinity stream app

I’m stream on my Roku and now getting an error message. It’s saying it can only stream on my home tv or home this is my home tv and WiFi. It just started doing this was working fine .

Official Employee

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2K Messages

4 months ago

Hello, @user_2gh1b8 sorry for the inconvenience this error has caused you. Does this happen on every channel or a specific one? Not all networks are available for streaming out-of-home through the Xfinity Stream app and Xfinity Stream portal. Have you checked to make sure you are connected to your in-home Wi-Fi network? A quick reboot of your modem may resolve this issue. 

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