carmenyoung2's profile

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Wednesday, April 24th, 2024 12:31 AM

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Fire Stick App

Hello. The fire stick Xfinity Stream app needs a lot of improvement.

1. "Last" (viewed channels) listing function like X1 platform.

2. Voice integration. Firestick has native voice integration, yet you have no voice interface functionality.

3. Quick access to favorites while watching a program or channel.

4. Menu functions without having to exit program or channel.

It's like no effort is put in to improving the firestick Xfinity Stream app. It's functionality should mirror the cable box functionality. If you own a X1 box...your Stream app should mirror X1 functionality.

Roku as well...

Official Employee

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642 Messages

7 months ago

@carmenyoung2   Thanks for the feedback. If we could fit the extreme power of X1 into a stick like device, our boxes would be similar in size. Our current generation of boxes is actually much smaller than our first gen cable boxes, they get better with every update. We make our devices powerful, and can handle all the apps a stick can including the capacity of X1. That provides enhanced channel guides with sport modes to compare game scores, additional program details, a state-of-the-art voice remote system unmatched by stick devices, personalized recommendations, and a ton more features. We also have wireless 4K X1 boxes, which is great for live events and movies. The remotes that we offer for regular use, or Accessibility are also flagship devices nationwide, with the best reviews as they control the content and television sets too. The quality of the image and sound is much better through X1 than a streaming stick. It matters to some customers that have big home theaters. Sticks are getting bigger and better each year though, hopefully they may be able to match the power of our X1 boxes in the future. If you have any questions on X1 or the benefits of renting a box, let us know. We're happy to help. 

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